My Newberry Health Portal
The Gateway to Your Newberry Health Information
My Newberry Health Portal is an interactive web portal that empowers all Newberry Health patients and their families to take a more active role in their health care by providing easy, secure access to health information.
All of the information in My Newberry Health Portal comes from your Newberry Health Electronic Health Record. This ensures that you have access to the most accurate, up-to-date information possible. You may access it when you want it, 24 hours a day, seven days a week using a personal computer, laptop, tablet, or smartphone. Please use Chrome, Edge or Firefox to access the patient portal as Internet Explorer is no longer supported.
My Newberry Health Portal allows you to:
- View the health history contained in your electronic health record
- View select laboratory and radiology results
- View discharge instructions
- View your medications and allergies
- See your billing statements and payment history
- View upcoming appointments and track visit history
- Update personal information
- Access your information from a personal computer, laptop, tablet, or smartphone
- Give parents, children, and those with healthcare power of attorney authorized consent to access your information (This is a significant convenience for those who manage care for a family member)
Newberry Health provides My Newberry Health Portal to our patients and their families as a free service. We believe that by making you an active participant in your healthcare, you can achieve better health. To enroll you can contact the My Newberry Health Portal Support line at 803.405.7670 or you can self-enroll by clicking on the Login link below and select Create Account. To self-enroll you must have a valid email address on file with the hospital. If you do not have a valid email address on file, you will receive a message that enrollment was unsuccessful. For Questions, please call the My Newberry Health Portal Help Line at 803.405.7670.
Frequently Asked Questions About My Newberry Health Portal
You can see information from your medical record such as laboratory and radiology test results, medications, allergies, immunizations, and medical history. You may also print a health summary for your records.
All of the information in My Newberry Health Portal comes from your Newberry Health Electronic Health Record (EHR). This ensures that you have access to the most accurate, up-to-date information possible when you want it.
To log into My Newberry Health Portal, simply click on the Login link. Then, enter your user name and password to access your information. If you do not have a user name and password and would like to register for My Newberry Health Portal, you must have provided your email address during the registration process. If you did not provide your email address, you will receive a message that your enrollment was unsuccessful.
Yes. You can give family members, such as parents, children, or healthcare power of attorney access to your portal. This needs to be done at Newberry Health and requires consent from you and your family member(s). This is a great convenience for seniors who want their adult children to have access to their health information as well as for parents who want access to their children’s health information.
Yes. My Newberry Health Portal passwords are encrypted and URLs are re-written so that they cannot be copied and pasted. You and authorized family members are the only ones who can access your portal. Also, a timeout feature protects your information if you leave the portal page open so the page automatically shuts down after a certain period.
No! Newberry Health provides My Newberry Health Portal as a free service offered to our patients.
In order to enroll in My Newberry Health Portal, you will need to have a valid email address on file with the hospital. If you do not have a valid email address on file, you will receive a message that your enrollment was unsuccessful. Please contact the My Newberry Health Portal Support line at 803-405-7670 if you have any issues with enrollment.
Any email service is compatible with My Newberry Health Portal. If you are looking to create a free email account, some of the more established email providers are:
- Gmail from Google
- Outlook.com from Microsoft
- Yahoo! Mail from Yahoo
If you are unfamiliar with setting up an email, Newberry Health has volunteers who will help you with the process. If you need help, please call the My Newberry Health Portal Help Line at 803.405.7670.
There is a Contact Us section on the website and on the portal that allows you to submit questions you have regarding the portal or that particular page. Please note that any emails send through the "Contact Us" section of the portal are not secure and should not contain any patient health or billing information.
My Newberry Health Portal gives you access to your health information only. The portal is not used to communicate medical concerns to Newberry Health or your doctor. If you are experiencing an urgent medical problem, please call 911 or your doctor’s office immediately.
You may obtain medical records by visiting the Health Information Management (Medical Records) department at Newberry Health. The office is open Monday - Friday from 8AM - 4:30PM. To obtain results that are not available or prior to what is available on My Newberry Health Portal, please visit the Medical Records department. There may be a fee charged to obtain these records.
Questions?
Please, call the My Newberry Health Portal Help Line at 803.405.7670.